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Successful Professionals: How to Improve Your Communication

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Strong communication skills are necessary for career success. Because every job requires human interaction, the more easily you facilitate communication with others, the more efficient and effective your work will be. This is why developing your communication skills should be one of your top priorities.

Implement these five tips to improve your workplace communication.

1. Pay Attention to Communication Styles 

Knowing how others tend to communicate helps you effectively facilitate conversations. For instance, passive communicators typically act indifferent or agreeable to keep the peace. Aggressive communicators often freely express their emotions and can be intimidating. Passive-aggressive communicators may appear aloof when they are upset or annoyed. Assertive communicators usually are considerate and express themselves in a clear, direct manner. Careful observation of others’ verbal and nonverbal communication can help you adapt your own style to build a foundation for mutual understanding.

2. Actively Listen

Pay close attention to what others are saying. Ask clarifying questions to show interest and understanding. This builds respect for the people you communicate with and facilitates collaboration.

3. Show Empathy

Demonstrate a shared understanding of others’ emotions. Showing you can relate to how someone feels helps you more effectively communicate with them. You can determine an appropriate approach and exhibit the proper feelings toward what they are talking about.

4. Be Persuasive

Convincing others to complete a desired action or behave in a certain way is important. It can lead to increased productivity and help achieve a goal. The stronger your ability to influence others’ attitudes and behaviors, the stronger your impact within the organization.

5. Practice Public Speaking

Increase the effectiveness of your presentations by repeatedly practicing them. For instance, begin each talk with something that immediately engages your audience and holds their interest. Also, use notes to guide your presentations. Additionally, maintain eye contact with your audience. Plus, project your voice and pace your discussion so the information is easy to process. Further, use visual aids and end on a strong note to leave a lasting impression.

Looking for a New IT Role?

RightStone has a variety of IT roles that fit your skills, experience, and interests. Visit our job board today.

Set Your Team Up for Success in 2022

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Setting team goals helps your employees feel more invested in reaching company objectives. Because your team members play a part in creating the goals, they are able to develop their skills as they work toward common objectives. Collaborating along the way, refining the action plan, attaining the goals, and celebrating successes promote engagement and a sense of accomplishment throughout the process.

Use the following guidelines to help your IT team set goals for 2022.

Tie Team Goals to Company Objectives

Meet with your supervisor to discuss what the business priorities and performance expectations are for your team. Use this information to align your team goals with what leadership wants to see happen over the next 12 months. This will serve as a foundation for the action plan your team creates.

Use the SMART Format

Create team goals that are specific, measurable, attainable, relevant, and time-driven (SMART). The more specific your goals, the more focused your team’s efforts will be. This helps measure your progress and create actionable plans to increase the likelihood of success. Be sure you divide the bigger goals into smaller, more manageable milestones that your team can monitor. Also, provide the necessary resources, skill training, and deadlines to reach the milestones. This helps with productivity, efficiency, and time management.

Help Your Team as Needed

Consistently check-in to ensure your team members are fulfilling their responsibilities and meeting their milestones. This may involve scheduling regular one-on-one meetings to discuss the goals and address any questions or concerns. Be sure to find out where your team members are in reaching their milestones. Also, provide feedback, advice, and individual training as needed. Encourage your team members to hold themselves and each other accountable for getting everything done on time. Their actions affect the individual and collective success of the team.

Follow Up

When a deadline passes, talk with your team about whether they achieved their milestone or goal. If they did, point out how their individual efforts contributed to the success of the company. Also, talk about what worked well, what did not, and how it could be improved for next time. Celebrate your team’s successes through recognition during a meeting, a gift from the company, or a team lunch. Or, if your employees still are working to reach a goal, help them update the action plan, milestones, and deadlines. Encourage your team to continue moving forward in the process.

Plan Your IT Staffing Needs for 2022

Meet with a recruiter from RightStone to begin planning your IT staffing needs for the new year. Talk with us today.

Effectively Improve Your Team’s Morale

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Part of your role as a manager involves monitoring employee morale. The attitude, satisfaction, and overall outlook your team members have for your company affect their work performance. The higher their morale remains, the more engaged, productive, and loyal your team members are.

Implement these five tips to maintain high morale among your team.   

1. Prioritize Employee Recognition

Regularly acknowledge your team members’ achievements. For instance, thank them for something specific they did to add value to the organization. This may include their role in finishing a project, reaching a milestone, or attaining a company goal. Point out how their contributions benefitted the organization. Award additional vacation days, remote work days, bonuses raises, or promotions when appropriate.

2. Be Transparent

Openly discuss company news as much as possible. This includes updates, new protocols, company reviews, customer feedback, and challenges. Transparency is especially important when the company is experiencing problems or morale is low. Your employees will respect your honesty and be more inclined to help however they can.

3. Maintain Communication

Regularly check in with your team to see how they are doing. For instance, find out how they feel about you, their job, and their coworkers. Also, ask whether your team members are experiencing any problems and how you can help. Additionally, discuss whether they are happy with their work or how it can improve. Ongoing conversations about the things that matter to your team show you care about their happiness and success.

4. Request Feedback

Ask your employees for feedback on their roles and the company. They may provide suggestions to make their jobs easier or help you more effectively manage them. Or, your team members may have ideas to increase efficiency, save money, or help in another way. Implement the feedback whenever possible. Showing you listen to your team motivates them to stay engaged, productive, and loyal to your organization.

5. Offer Professional Growth Opportunities

Cover the costs for your employees to participate in professional development activities. This may include seminars, conferences, or networking events. Or, your team members may subscribe to industry magazines, purchase books on leadership development, or join an online class for skill development. Encouraging career growth provides your team with a sense of purpose while working to reach their goals.

Need to Hire IT Staff?

RightStone has the skilled IT workers you need to move your company forward. Contact us today to get started.

Why You Should Always Do Your Research Before an Interview

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One key to success during an interview is sharing the information you learned about the company. This can be just as important as demonstrating your education, skills, and experience relevant to the role. The more you know about the organization, the better the impression you make on the interviewers. This can help you land a job offer.

Here are some reasons to find out all you can about an organization before an interview.

Understand the Company

Researching an organization lets you learn about its history, achievements, and culture. This includes how long it has been in business, the products/services it offers, and how they have improved throughout the years. Be sure you find out whether the company expanded to other locations, who the CEO is, and other relevant information. This helps make a good impression on the interviewers and can serve as a guide for your questions for them.

Behave in Line with the Culture

The more you know about the company, the better you can align with its culture. For instance, the attire you choose for your interview will be appropriate for the office. Also, answering interview questions in a way that aligns with the culture helps show that you would excel in the role. The better you present yourself, the greater your odds of moving forward in the interview process.

Share Excitement About the Organization

Knowing a significant amount of information about the business lets you show excitement about working there. For instance, you may be excited about the position because the company has a history of philanthropy and you enjoy giving back to the community. Sharing enthusiasm about this detail shows you would enjoy working for the organization.

Link Your Qualifications to the Role

The more you know about the company and position, the better you can point out why you are best qualified to work there. For instance, use the education, skills, experience, and other requirements mentioned in the job description to show you have what it takes to be successful. Also, provide specific examples of how your prior achievements are similar to what would be expected of you in the role. Additionally, discuss your ideas for how you could help increase efficiency if brought aboard.

Interested in a New IT Role?

Let a recruiter from RightStone know when you are ready for a new IT position. Visit our job board or send us your resume to help with your job search.

The Best Ways to Show Employee Appreciation

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Expressing gratitude for your team members should be an everyday occurrence. The more valued and respected your employees feel, the greater their engagement and productivity will be. This increases retention and helps make you an employer of choice.

Choose among these five ways to show you appreciate your team members.

Directly Express Your Gratitude

Use verbal and written methods to show specific reasons you are thankful for your staff members. For instance, tell your employees exactly how their contributions to a project benefitted the company. Also, write a thank-you note expressing gratitude for a team member going above and beyond to provide value to the organization. Additionally, include more positive feedback in your employee reviews.

Begin Meetings with Appreciation

Highlight your employees’ recent accomplishments when you start a meeting. This may include career milestones, innovation, an exhibition of company values, or another display of excellence. Point out how your staff members’ hard work and results added value to the company. Thank them for their efforts. Encourage your team to continue their performance.

Provide Financial Rewards 

Your employees appreciate being given monetary rewards for their contributions. For instance, give bonuses when your team members have significant accomplishments. Also, provide additional vacation days after a busy period. Additionally, give out gift cards for birthdays or work anniversaries, during the holidays, or when your staff finish a big project.

Organize a Team Activity

Set up something fun for your team to do after a busy period or during a slow time. For instance, give your employees humorous coffee mugs to use at the office. Take your staff to a restaurant they enjoy. Or, arrange an in-office party to share food, beverages, and games on a Friday afternoon.

Include Advancement in Your Team Culture  

Offer opportunities for your employees to move up in the organization. For instance, provide regular training to gain the education and skills needed for higher positions. Also, offer a mentorship program for seasoned staff to provide career advice and guidance. Additionally, cover the costs for seminars, conferences, and other networking opportunities.

Need to Hire IT Professionals?

When the time comes to hire IT professionals, reach out to RightStone.  We have the vetted candidates with the skills and qualifications you need to reach business goals.

6 Steps to Resolve Workplace Conflicts

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As a manager, part of your job is to resolve team conflicts. Using honest dialog and modeling what it means to be a team player are key parts of the process. Involving your employees in finding a resolution encourages them to work together to find common ground and move forward.

Use these six steps as guidelines to resolve workplace conflicts.

1. Identify the Conflict

Find out what the problem is and when it began. Include which employees are involved, their beliefs about the issue, and which needs are not being met. The more details you uncover, the more you can help solve the problem.

2. Actively Listen to the Employees

Find a safe space for your staff members to talk about the conflict. Uncover why they are upset and what they would like done. Clarify what needs to be discussed and how everyone must be treated with respect. Emphasize the importance of honesty and finding a shared solution. Get to the root of the issue to avoid repeating it later.

3. Reflect on What You Heard

Think about what you learned regarding the issue. If you have questions or need additional clarification, have follow-up conversations with your staff members. Encourage them to talk with you if they think of anything else.

4. Create Common Goals

Encourage your employees to work together to find solutions to the problem. Have everyone share their ideas to move beyond the issue and not have it resurface.

5. Resolve the Problem

Find out which solution your staff members feel is best. It should include enough common ground to satisfy everyone. Include each staff member’s responsibility in carrying out the resolution. Have your team implement the answer to begin moving forward.

6. Follow Up

Set a time to get together to determine the effectiveness of the solution. Talk about whether the problem has been fully resolved or there are remaining issues to discuss. Take steps to find permanent answers and preventative strategies for the future.

Looking for IT Talent?

When you are in the market for IT professionals, get in touch with RightStone. We have the talent you need to move your company forward.

Improve Employee Engagement with Feedback

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Feedback plays an important role in employee engagement. Your team members need to know what they are doing well, what needs improvement, and specific ways to do better. Having clear guidance that is broken down into simple steps makes it easier to take action. This encourages improved work performance.

Follow these guidelines to provide feedback that enhances engagement among your IT team.

Provide Feedback Channels

Different methods should be available to deliver feedback. The method chosen should be based on what the employee feels comfortable with or what the situation calls for. Examples include attributed or anonymous feedback, 1-on-1 or 360-degree feedback, individual or group feedback, and face-to-face or written feedback.

Clarify Expectations

Set standards for what feedback should look like and achieve. Consistently convey this message throughout the organization. Include who should give and receive feedback, how often it should occur, how feedback should be delivered, and what the goal should be. In addition, focus on giving both positive and corrective feedback in equal amounts to each employee.

Train on Feedback

Provide training and resources for appropriate ways to give and receive feedback. This may include watching videos with examples of effective and ineffective feedback interactions. In addition, you could involve your team in role-playing best practices for sharing and implementing feedback. Plus, consider training your staff to ask questions, request examples, and clarify meanings when being given feedback.

Lead by Example

Consistently demonstrate appropriate ways to provide and accept feedback. Because your team members typically behave in line with your actions, they are likely to handle feedback similar to how you do. Be sure you reinforce the actions you want to see from them.

Show the Results

When feedback is used to make a management decision, share the information with your team. Focus on what was brought up, why it was important, and how the information benefitted the company. Show that what your employees have to say makes a difference. This encourages them to continue to provide and implement feedback.

Include Feedback in Culture

Make feedback part of your company culture. This encourages employees to provide and accept feedback on a regular basis. Typical results include enhanced honesty, transparency, and work performance.

Find IT Employees

Work with RightStone to find top IT employees. Contact us today.

Manager Focus: How to Improve Your Management Skills

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Whether you are a new or seasoned IT manager, there are always ways to improve your skills. The more effective you are in your role, the higher your job satisfaction. And, the more impact you have on your team, the greater your chances of being promoted.

Implement these 7 tips to improve your skills as an IT manager.

1. Get to Know Your Team

Learn all you can about your team members both personally and professionally. This includes their personal interests, strengths, skills, work styles, and motivations. Use this information to talk about common interests, assign tasks, and encourage productivity. This promotes engagement and trust, resulting in a positive work environment.

2. Align Roles with Business Goals

Point out how each team member’s contributions impact company goals. Create a sense of shared responsibility in the team by explaining how and why their work is making a difference. This improves engagement and productivity.

3. Share Key Performance Indicators

Let your team know exactly how success will be measured when taking on a new project or initiative. Use key performance indicators (KPIs) to show what each team member should accomplish when the work should be done by, and what the results should look like. Use this information to determine whether your team is staying on track or needs to be guided back to reach the next milestone.

4. Adhere to Processes

Make sure your team members follow the processes in place to complete their tasks. Explain each step of the process and why it should be followed. Using the same method each time creates positive outcomes in an efficient and effective manner.

5. Increase Efficiencies

Involve your team in continuously finding ways to improve processes and workflows. Because things change over time, the way tasks are completed should evolve as well. Updating processes and workflows can increase their efficiency. This helps your team get more done in less time.

6. Encourage Innovation

Emphasize the importance of developing and enhancing your company’s products and services. For instance, regularly set aside time for your team to come up with ideas, discuss the most viable ones, and choose one to develop and implement. This increases engagement, job satisfaction, and retention.

7. Communicate with Your Superiors

Maintain regular contact with the leaders above you. This helps you better align with their goals. For instance, discuss whether their expectations for a project or initiative are feasible. If not, share your insight into what is possible given the current circumstances and the desired outcome. The leaders can either adjust their expectations or provide additional resources to reach their intended goals. Also, if unexpected events cause productivity to slow down, explain how the circumstances impacted the timeline and when the final result should be created.

Hire Skilled IT Professionals

Find experienced IT professions with help from RightStone. Learn more today.

Finding the Real Reason for Employee Turnover

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If your IT team is experiencing high turnover, simply replacing your staff will not resolve the problem. You need to get to the root of the problem in order to create lasting change. This will reduce the amount of time and money needed to find and retain top talent.

Here are three ways to uncover why your IT staff are leaving so you can improve retention.

1. Ask Questions

Find out the specific reasons why your IT team members are leaving. For instance, ask what they like and dislike about their job, what your team and company are doing well, and concrete ways you can improve. Encourage your employees to be as honest and candid as possible. Also, go through your current and former employee files to determine whether there are known issues within the organization. Problems such as ineffective onboarding, policies inconsistently enforced, or tensions with coworkers may have been discussed during exit interviews. Talk with leadership about this information and take action to improve.

2. Conduct a Survey

Hire a third party to survey your current and former IT staff about their true impressions of your team and the company. Clarify that all answers will remain anonymous. Look for themes in engagement surveys, stay interviews, and exit surveys to uncover reasons why your employees remain or leave. Perhaps the staff who left after a short time felt that additional training was necessary to do their jobs. Or, they did not receive enough recognition or see enough career development opportunities. Talk with leadership about implementing specific improvements to increase employee satisfaction. Share a follow-up survey to see how the changes impacted your team. Continue the process on a regular basis.

3. Evaluate Company Culture  

Determine whether there are issues with carrying out your company mission, vision, and values. Perhaps your IT staff feel they do not have a say in leadership decisions. Or, they may not believe that equity is evident in the organization. Compare the demographic data of your departing team members to the data from your assessment. Then, talk with leadership about how to resolve the problems. This may include the formation of employee focus groups to focus on specific areas for improvement first, then move to other areas later.

Add to Your IT Team

When you need to add IT professionals to your team, get in touch with RightStone. Learn more today.

Considering Workplace Flexibility? What Employers Need to Know

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The ongoing need for stronger work-life integration is one reason why flexibility in the workplace is so important. For instance, allowing your employees to work during the hours they are most productive helps them remain engaged and accomplish more. Also, encouraging independent work as much as possible shows you expect personal accountability for finishing tasks on time. Plus, letting your team fit in personal responsibilities around their work tasks reduces burnout.

Discover some ways to provide flexibility for your IT team and how your company can benefit.

Personalized Workspaces

Suggest that your IT staff decorate their work areas to make them feel more personal. This may include displaying pictures of loved ones, using adjustable furniture, or adding plants to a workspace. Creating a unique work area increases engagement and employee morale.

Flexible Schedule

Allow your IT team to set their own work hours. Although they may need to start or end by a certain time while collaborating on a project, provide as much flexibility as possible. Your employees may be able to avoid commuting during rush hour, which reduces stress. Being able to control their schedule also increases daily attendance and efficiency.

Autonomy

Encouraging your IT staff to work independently increases productivity. As long as the work is finished on time and according to expectations, let your staff decide how and when they handle their projects. Having the freedom to complete their tasks with little supervision promotes confidence and trust.

Quality of Life

Your IT professionals experience greater life satisfaction when they can fit in personal responsibilities with professional ones. This may include participation in a morning fitness class to reach a health and wellness goal, attending their child’s ballet recital in the afternoon, or leaving work early one evening per week for a professional development class. Being able to fulfill personal interests during typical work hours increases job satisfaction.

Employee Retention

The more flexibility your IT team has, the longer they remain with your organization. Because employees want more control over fitting both their personal and professional responsibilities each week, they look for companies that provide perks in this area. Longevity among your team members results in lower costs to replace them.

Hire Top IT Professionals

When you need to hire the best IT staff, turn to RightStone. Learn more today.