Manager Focus: How to Improve Your Management Skills

Whether you are a new or seasoned IT manager, there are always ways to improve your skills. The more effective you are in your role, the higher your job satisfaction. And, the more impact you have on your team, the greater your chances of being promoted.

Implement these 7 tips to improve your skills as an IT manager.

1. Get to Know Your Team

Learn all you can about your team members both personally and professionally. This includes their personal interests, strengths, skills, work styles, and motivations. Use this information to talk about common interests, assign tasks, and encourage productivity. This promotes engagement and trust, resulting in a positive work environment.

2. Align Roles with Business Goals

Point out how each team member’s contributions impact company goals. Create a sense of shared responsibility in the team by explaining how and why their work is making a difference. This improves engagement and productivity.

3. Share Key Performance Indicators

Let your team know exactly how success will be measured when taking on a new project or initiative. Use key performance indicators (KPIs) to show what each team member should accomplish when the work should be done by, and what the results should look like. Use this information to determine whether your team is staying on track or needs to be guided back to reach the next milestone.

4. Adhere to Processes

Make sure your team members follow the processes in place to complete their tasks. Explain each step of the process and why it should be followed. Using the same method each time creates positive outcomes in an efficient and effective manner.

5. Increase Efficiencies

Involve your team in continuously finding ways to improve processes and workflows. Because things change over time, the way tasks are completed should evolve as well. Updating processes and workflows can increase their efficiency. This helps your team get more done in less time.

6. Encourage Innovation

Emphasize the importance of developing and enhancing your company’s products and services. For instance, regularly set aside time for your team to come up with ideas, discuss the most viable ones, and choose one to develop and implement. This increases engagement, job satisfaction, and retention.

7. Communicate with Your Superiors

Maintain regular contact with the leaders above you. This helps you better align with their goals. For instance, discuss whether their expectations for a project or initiative are feasible. If not, share your insight into what is possible given the current circumstances and the desired outcome. The leaders can either adjust their expectations or provide additional resources to reach their intended goals. Also, if unexpected events cause productivity to slow down, explain how the circumstances impacted the timeline and when the final result should be created.

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