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5 Ways to Help Keep Communication Channels Open

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Maintaining open communication with your employees encourages them to share their ideas to improve the organization. Open communication also notifies you of problems, conflicts, questions, and concerns that must be resolved.

Encouraging open communication with your team promotes engagement, productivity, and collaboration. It also elevates job satisfaction, employee morale, and retention.

Implement these five tips to maintain open communication with your team.

1. Focus on the End Goal

Maintaining open communication with your team lets you know about problems as they arise. This helps you resolve the issues and minimize their impact.

Open communication makes you aware of ideas to improve your team. This may include increasing efficiency in workflows.

Openly communicating with your team helps improve your leadership skills. You can learn your employees’ strengths, talents, motivations, and goals. Then, you can use this information to increase your team’s engagement, productivity, and collaboration. This elevates job satisfaction, team morale, and employee retention.

2. Be Present

Stay in the moment when communicating with your team. Actively listening to your employees encourages them to talk about their ideas, issues, questions, and concerns.

Look at the employee who is speaking with you. Show they have your complete attention.

Nod, gesture, and use facial expressions throughout the conversation. Include responses such as “yes” and “uh huh” to show you are listening. Ask follow-up questions to gather more information.

Paraphrase what you are hearing to ensure you understand it correctly. You may want to say, “What I am hearing is…” or “Am I correct in thinking…”.

Wait until your employee is done speaking. Then, respond appropriately.

3. Encourage Team and Individual Communication

Although communicating with your entire team is important, there may be times when your employees prefer to talk with you one-on-one. They may feel more comfortable privately discussing a personal matter than sharing the details with the team.

Encourage your team to request individual discussions when needed. They may want to share an opinion that differs from the team’s opinions on how to proceed with a project. Or, there may be a family issue that could affect your employee’s work performance.

Show empathy and support during these private discussions. Work with your employee to resolve the issue however you can.

4. Acknowledge Employee Accomplishments

Give your team credit for their work. This includes when an employee’s idea is successfully implemented or a finished project attains the desired results.

Openly acknowledging your employees’ contributions and impact on the organization shows they are valuable members of your team. This promotes feelings of trust and respect. It also increases team collaboration and cohesion.

5. Request Constructive Feedback

Ask your team for input on your performance. Include what you are doing well and specific ways you can improve.

Talk more in-depth about the answers you need clarification on. The greater your understanding of an issue, the more effectively you can resolve it.

Implement the feedback you feel would be most beneficial. Regularly follow up with your team to discuss your progress.

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4 Work Goals You Can Accomplish This Year

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Like many employees, you may be used to going to work, finishing your tasks, going home, and repeating the process the next day. Of course, putting in your best effort and fulfilling your responsibilities is important. However, you also should be focused on moving forward in your career. Taking steps each day to reach your professional goals helps you accomplish more of what you set out to do. The greater your achievements, the higher you can set your future goals.

The following are four professional goals you may want to achieve in 2022.

1. Improve Your Time Management

The better you manage your time, the more you can accomplish each day. As you begin to be more productive each week, you can take on more responsibilities that can result in a leadership position.

You may want to try time blocking. Make a list of each task you want to accomplish throughout the day or week. Then, schedule a time to complete each activity. You should plan your most complex tasks during the times when you are most productive, such as early in the morning or right after lunch. Be sure to allow flexibility for unexpected events that may alter your plans. If you do not accomplish a task, add it to the next day’s schedule.

2. Participate in a Course

Take part in an online course to promote your career advancement. This may include developing your coding skills through an online coding boot camp. Or, you might want to learn a new programming language through Codecademy. Make sure the course is the right fit for you and that the instructor/organizer has valuable information to share. Also, celebrate as you successfully complete each assignment and when you finish the course.

3. Increase Your Network

Make it a point to meet more professionals in your company and industry. This may occur in the breakroom, at a conference, or through a professional organization. The more connections you add to your network, the more opportunities you have to advance in your career path. The members of your network can alert you to job openings, introduce you to hiring managers and other IT professionals in their company, or serve as referrals or references during your job search. Be sure you offer to help your connections as well.

4. Find a New Job

Secure a better IT role with a different employer. You can meet more professionals and develop new skills that keep you engaged in your work. You also can gain more experience and increase your qualifications to take on higher leadership positions within the organization. This increases your career options both now and in the future.

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Set Your Team Up for Success in 2022

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Setting team goals helps your employees feel more invested in reaching company objectives. Because your team members play a part in creating the goals, they are able to develop their skills as they work toward common objectives. Collaborating along the way, refining the action plan, attaining the goals, and celebrating successes promote engagement and a sense of accomplishment throughout the process.

Use the following guidelines to help your IT team set goals for 2022.

Tie Team Goals to Company Objectives

Meet with your supervisor to discuss what the business priorities and performance expectations are for your team. Use this information to align your team goals with what leadership wants to see happen over the next 12 months. This will serve as a foundation for the action plan your team creates.

Use the SMART Format

Create team goals that are specific, measurable, attainable, relevant, and time-driven (SMART). The more specific your goals, the more focused your team’s efforts will be. This helps measure your progress and create actionable plans to increase the likelihood of success. Be sure you divide the bigger goals into smaller, more manageable milestones that your team can monitor. Also, provide the necessary resources, skill training, and deadlines to reach the milestones. This helps with productivity, efficiency, and time management.

Help Your Team as Needed

Consistently check-in to ensure your team members are fulfilling their responsibilities and meeting their milestones. This may involve scheduling regular one-on-one meetings to discuss the goals and address any questions or concerns. Be sure to find out where your team members are in reaching their milestones. Also, provide feedback, advice, and individual training as needed. Encourage your team members to hold themselves and each other accountable for getting everything done on time. Their actions affect the individual and collective success of the team.

Follow Up

When a deadline passes, talk with your team about whether they achieved their milestone or goal. If they did, point out how their individual efforts contributed to the success of the company. Also, talk about what worked well, what did not, and how it could be improved for next time. Celebrate your team’s successes through recognition during a meeting, a gift from the company, or a team lunch. Or, if your employees still are working to reach a goal, help them update the action plan, milestones, and deadlines. Encourage your team to continue moving forward in the process.

Plan Your IT Staffing Needs for 2022

Meet with a recruiter from RightStone to begin planning your IT staffing needs for the new year. Talk with us today.

How to Create a Positive Team Culture

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As an IT manager, you understand the importance of teamwork. When your team members communicate and collaborate well, they are better able to do their work. However, blending employees with different talents and personalities can result in challenges. This is one reason why having a strong team culture is necessary.

Follow these 6 guidelines to build a desirable team culture.

1. Define Your Team Culture

Talk with your team about what your culture should look like. This is important because your employees’ actions, interactions, and attitudes impact the effectiveness of your success. For instance, your team culture may be defined by having a positive mindset both inside and outside the office. This creates a strong team synergy that minimizes conflict and increases success. Everyone performs better when they work as a cohesive group. Different ideas lead to solutions for problems. Shared visions let your team see the future.

2. Learn from Other Successful Teams

Explore how teams with proven track records communicate, collaborate, and solve problems. For instance, incorporate ideas from companies like Google, Southwest Airlines, and Zappos to develop your teambuilding procedures. These companies are among the most successful in engagement, productivity, and goal attainment.

3. Encourage Collaboration

Instill in your team culture the importance of collaboration. Use your enthusiasm, self-discipline, and strengths to serve as a guide for teamwork. For instance, trust your team members to make hard decisions when you are away. Encourage them to discuss how you would handle a situation and carry out an appropriate plan of action.

4. Emphasize Your Company Mission and Core Values

Work with your team to create a list of team values based on your company’s mission and core values. Include in the discussion what everyone’s most important personal values are. Find out whether the same values impact their professional success and whether they would look for these values when hiring employees. Also, talk about what your team would not tolerate in the workplace. Use their answers to set team standards for job performance, customer service, and related issues.

5. Clarify Your Expectations

Explain to your team what you expect from them all of the time. Examples include honesty, accountability, commitment, conflict resolution, and pride in top performance. If your expectations are not being met, privately talk with the employee about the issue. Find out what it causing the problem and how you can help. If the employee does not want to set goals for improvement, assume responsibility, or respond to feedback, they may need to find another source of employment.

6. Continue to Build Your Team Culture

Use positive reinforcement to maintain your team culture. For instance, provide real-time feedback and coaching to help your employees maintain professional growth. Also, encourage your team to get involved in local charity events. Plus, organize employee family activities one weekend per month.

Hire Top-Notch IT Professionals

Add talent to your IT team with help from RightStone. Get in touch with us today.

3 Tips for Performing an Effective Employee Review

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As a manager, one of your duties is to conduct monthly, quarterly, or annual employee reviews. These meetings let you talk with each employee about their accomplishments, challenges, and concrete ways to improve performance. Although these discussions can be difficult, they are necessary to ensure your employees align on shared goals and have a plan for future improvements.

Implement these three tips to conduct your next employee review.

1. Prepare Your Feedback in Advance

Gather your thoughts and data about the employee’s performance well before the review. Use the information to fill out the employee evaluation form. This can serve as the framework for your discussion. Make sure your remarks are direct, concise, and transparent. Include specific examples of what the employee has been doing well and how they can improve. This should clarify your goals and expectations and avoid confusion. Have a copy of the evaluation form ready to give the employee to reference and stay on track with the improvements you requested.

2. Maintain a Two-Way Conversation

Encourage an open discussion about the employee’s performance. You want to promote trust, clarity, and alignment with company goals. For instance, find out what they believe to be their greatest strengths, biggest challenges, and areas they can improve in within a month, quarter, or year. You may ask questions such as, “What is the accomplishment from the review period that you are most proud of?” “Which areas do you think you need to improve the most in?” Or, “How can I support you in reaching your goals?” Also, clarify your expectations and evaluation guidelines. In order to stay engaged, the employee should know the level they should be performing at and how their success will be measured. Additionally, actively listen to what the employee says. Repeat what you hear to make sure it is accurate. Ask follow-up questions to gather more information.

3. Focus on the Future

Share your goals and plans for the employee to improve their performance. For instance, involve them in creating an action plan to set milestones and reach objectives in line with company goals. Clarify that you want them to succeed and are available to discuss their concerns and challenges. End the discussion on a positive note with motivation and hope for the future.

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Setting 2021 Goals for Your Team

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The year 2020 is almost over and few people aren’t glad to see the back of it. Next year could be equally challenging, but here are lessons you can carry from this year into 2021.

One of those lessons is the importance of setting goals for your team. Goals help focus and maintain momentum, even in the midst of chaos. However, you need to choose these goals carefully.

Are you putting together a vision for 2021? Use these tips to set goals that will inspire your team in 2021.

Prioritize Your Team’s Vision

You have an idea of goals to choose from, but do your team members agree?

It’s difficult to motivate teams to do something they have no interest in or don’t see its value. So your first task is to figure out what your group wants to achieve. Once you understand that, you may find it helpful to develop a vision statement that reflects your team’s position. You can use this to reflect on when you set goals and when you reevaluate throughout the year.

Defining goals based on the team’s vision is key. Once everyone is on the same page, it’s much easier to pull in the same direction as one team.

Connect Team Goals to the Organizational Strategy

More and more, employees derive satisfaction and motivation from knowing they’re contributing to something bigger than themselves. Most employees work at your company because they believe in what they do. It’s not the day-to-day operations that drive them but the bigger picture.

Lean into this motivating factor when developing your goals. Identify those instances that connect with the organizational strategy. In other words, ask, “What is everyone here to do, and how does our team take the organization one step closer to achieving it?”

Choose Measurable Goals

A goal you can’t measure isn’t a goal at all. Measurable goals are specific and include precise details: usually, you’ll focus on numbers. For example, “improve customer retention” is a good goal, but it’s hardly measurable unless you choose to “improve customer retention by 10% in one year.”

Keep in mind that your goals should be achievable with the resources available. They can require extra effort, but your projections should always be realistic.

Goal Setting Requires More Than Numbers

Setting and achieving goals in 2021 demands more than picking a KPI and throwing it against the wall. To motivate teams and keep them working together, you need goals that inspire teams to do their best work, even when they’re apart. These are aligned with your vision, connected to strategy, and inherently measurable.

Are you looking to add new team members in 2021? RightStone can help you find someone who fits into your team’s strategy. Get in touch to learn more about the RightStone 360 process.