Blog

5 Ways to Help Keep Communication Channels Open

 

Maintaining open communication with your employees encourages them to share their ideas to improve the organization. Open communication also notifies you of problems, conflicts, questions, and concerns that must be resolved.

Encouraging open communication with your team promotes engagement, productivity, and collaboration. It also elevates job satisfaction, employee morale, and retention.

Implement these five tips to maintain open communication with your team.


1. Focus on the End Goal

Maintaining open communication with your team lets you know about problems as they arise. This helps you resolve the issues and minimize their impact.

Open communication makes you aware of ideas to improve your team. This may include increasing efficiency in workflows.

Openly communicating with your team helps improve your leadership skills. You can learn your employees’ strengths, talents, motivations, and goals. Then, you can use this information to increase your team’s engagement, productivity, and collaboration. This elevates job satisfaction, team morale, and employee retention.

2. Be Present

Stay in the moment when communicating with your team. Actively listening to your employees encourages them to talk about their ideas, issues, questions, and concerns.

Look at the employee who is speaking with you. Show they have your complete attention.

Nod, gesture, and use facial expressions throughout the conversation. Include responses such as “yes” and “uh huh” to show you are listening. Ask follow-up questions to gather more information.

Paraphrase what you are hearing to ensure you understand it correctly. You may want to say, “What I am hearing is…” or “Am I correct in thinking…”.

Wait until your employee is done speaking. Then, respond appropriately.

3. Encourage Team and Individual Communication

Although communicating with your entire team is important, there may be times when your employees prefer to talk with you one-on-one. They may feel more comfortable privately discussing a personal matter than sharing the details with the team.

Encourage your team to request individual discussions when needed. They may want to share an opinion that differs from the team’s opinions on how to proceed with a project. Or, there may be a family issue that could affect your employee’s work performance.

Show empathy and support during these private discussions. Work with your employee to resolve the issue however you can.

4. Acknowledge Employee Accomplishments

Give your team credit for their work. This includes when an employee’s idea is successfully implemented or a finished project attains the desired results.

Openly acknowledging your employees’ contributions and impact on the organization shows they are valuable members of your team. This promotes feelings of trust and respect. It also increases team collaboration and cohesion.

5. Request Constructive Feedback

Ask your team for input on your performance. Include what you are doing well and specific ways you can improve.

Talk more in-depth about the answers you need clarification on. The greater your understanding of an issue, the more effectively you can resolve it.

Implement the feedback you feel would be most beneficial. Regularly follow up with your team to discuss your progress.

Looking for Help Hiring?

RightStone has the qualified IT professionals you need to reach business goals. Contact us to get started today.


Breaking the Ice with New Coworkers

 

Starting a new IT job is exciting! You get to meet new peers and leaders as you take on new challenges.

However, you may feel anxious about not knowing any coworkers at your new company. Meeting people while staying focused during the onboarding and training can be difficult.

Fortunately, connecting with your new coworkers can be accomplished in a few steps. The more you get to know the people you work with, the more comfortable you will feel. This helps improve your engagement, productivity, and longevity with the organization.

Implement these tips to break the ice when meeting new coworkers.


Introduce Yourself

Take short breaks to walk around and introduce yourself to coworkers. You might want to ask basic questions about their job duties, responsibilities, and day-to-day activities. Or, you could ask about a coworker’s family. Share similar information about yourself as well.

Use this information as a basis for future conversations. The more you see your coworkers, the more you will have ideas of what to talk about.

Look for Common Interests

Ask questions to uncover your coworkers’ personal interests. This may include what they like to do in their free time.

Your coworkers may share your love of yoga, reading, or trying new restaurants. They might enjoy going to the farmers market you frequent on the weekends. Or, your coworkers could have traveled to the same destinations as you.

You can indulge in future conversations about these interests. You also might be able to set a time to engage in a favorite activity with your coworkers.

Offer to Buy Lunch

Ask a coworker if they would like to join you for lunch. Find out what food they like, then suggest a place to go. Or, if you are new to the area, ask which restaurant your coworker recommends.

Being away from the office helps you unwind. You should feel comfortable getting to know your coworker on a personal level.

Looking for a New IT Role?

RightStone can provide you with IT openings that fit your skills and interests. Visit our job board or contact us today.


What Should You Do During Your First Week on the Job?

 

Starting a job comes with lots of uncertainty. You must adapt to new peers and leaders, a different work environment, and more challenging responsibilities.

The first week at your new job should be focused on balance. This includes making a positive first impression while giving yourself time to learn everything. The following tips can help you reach your first few milestones.

Follow these guidelines for increased success during your first week at a new job.


Introduce Yourself

Make a habit of sharing your name with the colleagues and coworkers you come into contact with. This helps you get to know other employees within the organization. It also helps your name and face become more familiar to others.

You may want to ask your manager for a list of employees you definitely should get to know. You also might ask for time at the beginning of a meeting to introduce yourself to the other participants.

Know what you want to say when you introduce yourself. For instance, if the person you are meeting appears distracted, keep your introduction brief. Or, if the person appears receptive, take a few minutes to get to know them.

Focus on remembering names by saying them back to the person. Also, write a quick note about the person to jog your memory.

Ask Questions

Request the information you need from your peers and leaders. This helps you more effectively do your job.

Consider what you want to know more about. This may include permission, advice, or validation. Be as specific as possible to receive the information you desire.

Write down your questions. This helps you remember what to ask about.

Prioritize the information you seek. This lets you determine when an appropriate time may be to ask about it. For instance, if you cannot access your computer, you should request help immediately. Or, if you need clarification on your team’s quarterly goals, you should be able to wait to talk with your manager.

Develop a Friendship

Ask a colleague or coworker out for coffee or lunch. Have a goal of getting to know them better. Developing social ties helps you feel more stable and comfortable as you adapt to your new work environment. It also can increase your productivity.

Add Value to the Company

Absorb as much information as possible in a short amount of time. Then, use what you learn to begin finding ways to contribute to the organization.

You may want to think about what you learned during the interview process. Perhaps there was a specific need discussed that you could focus on. Or, you could ask your manager what you should be focused on. Prioritize getting results as soon as possible.

Get Help Finding an IT Job

When the time comes to find your next IT role, make RightStone part of your search. Here are links to our job board and contact information.


Red Flags That Can Rise in the Hiring Process

 

You can gather significant information about a candidate by reading their resume. You can learn even more by interviewing the candidate.

Talking with candidates helps determine whether they fit the qualifications for a role. It also can indicate whether they were completely honest about the information in their application.

Uncovering a red flag when reviewing resumes or interviewing candidates may indicate a hidden issue that could be cause for concern. You might want to learn additional information before deciding how to move forward.

If you uncover any of these red flags when hiring, you may want to reconsider hiring the candidate.


Changing Fields

A candidate regularly looking for work in different industries may be a red flag. The candidate might easily get bored and not remain engaged once they adapt to their new job. Or, they might be a poor performer who does not properly contribute to organizations.

You might want to pass over this candidate when scheduling interviews. They likely would not remain with your company long-term. You probably would need to restart the hiring process once the new hire leaves.

Employment Gaps

If a candidate has lengthy gaps between jobs on their resume, there may be cause for concern. The candidate may have trouble getting along with their managers or following company policies. This can indicate the inability to properly handle conflict, show empathy, or display other important traits for success in a work environment.

Talk with the candidate about their employment gaps. Perhaps the candidate had to take a break from the workforce to handle family or personal matters. Maybe they were downsized after a merger or laid off during the coronavirus pandemic.

Find out what the candidate did during their time away from the workforce. Perhaps they picked up valuable skills by taking a class, volunteering, or engaging in other professional development. These skills could benefit the candidate’s next employer.

Lack of Work Examples

Take note if a candidate cannot answer technical or behavioral interview questions with specific examples. They might lack the education, skills, or experience required for the role.

Ask follow-up questions to gather more information. Perhaps the candidate would need to develop certain skills to carry out the job duties and responsibilities.

Consider whether the candidate could undergo additional training to reach the desired level of performance in a reasonable amount of time. If not, you may want to move on to other candidates.

Want Help with Your Hiring Process?

Let RightStone assist with your IT hiring needs. Find out more today.


Tips to Be an Effective Listener for Your Contract Employees

 

Do you want to develop better relationships and improve productivity among your contract employees? Would you like to reduce misunderstandings and conflicts as well?

One of the best ways to accomplish these objectives is by actively listening. This involves consciously understanding the words your contract employees use and the message they provide. It also includes checking your understanding before replying.

Actively listening during conversations builds trust and credibility between you and your contract employees. The more you learn from these conversations, the more you can show you want to understand and support your contract employees.

Contract employees who feel listened to and respected typically perform their best. They also are likely to want to return to your company for future opportunities after the end of their contracts.

Implement these tips to more effectively listen to your contract employees.


Give the Speaker Your Complete Attention

Focus entirely on what your contract employee is saying.

  • Look at the person who is talking.
  • Pay attention to the speaker’s body language to determine how they may feel.
  • Mentally repeat the words you are hearing.
  • Focus on the words and emotions being shared.
  • Ignore the distractions around you.
  • Wait until the speaker is done to reply.

Display Proper Body Language

Show you are engaged in what the contract employee is discussing.

  • Maintain an open, interested posture.
  • Smile and use other expressions.
  • Nod and gesture when appropriate.
  • Include “yes,” “uh huh”, and other verbal comments.

Clarify Your Understanding

Reflect on what you believe your contract employee is telling you.

  • Paraphrase with “It sounds like you are saying…” or “What I am hearing is…” to ensure you understand the message.
  • Periodically sum up the speaker’s comments.
  • Ask questions to gather additional information.
  • Remain non-judgmental and patient.
  • Manage your emotions.

Reply Appropriately

Be open, honest, and candid with your response.

  • Take a moment to think before you speak.
  • Stay open-minded and patient as you consider different aspects of the situation.
  • Remain clear, empathetic, and respectful.
  • Be open to further discussion.

Looking for Contract IT Employees?

Contact RightStone to fill your contract IT staffing needs. Reach out today.


What Employees Really Want from Managers

 

As an IT manager, your relationship with your team is important. It impacts important issues like employee engagement, productivity, and retention.

Understanding what your employees are looking for from you helps improve their performance. The more effectively you lead your team, the more your employees will do to positively impact the bottom line.

Discover five areas to focus on to fill your IT team’s needs and maximize performance.


1. Personal Interest

Get to know your employees on a personal level. For instance, talk about their families, hobbies, and interests outside of work. Also, find commonalities that you can have more in-depth discussions about. Additionally, follow up to see how your employees’ weekend activities were.

Having casual conversations with your employees shows you care about them as people. It also helps them see you as a person rather than just a manager. This helps enhance the employee experience. The more your team members enjoy their jobs, the longer they should perform their best and remain with your company.

2. Connection

Engage with your employees through individual conversations. For instance, recognize and celebrate each employee’s successes. Also, ask your employees what they feel they are doing well and what they believe they could do better. Additionally, provide constructive feedback to help your employees improve their performance.

Encourage your employees to share what is important to them and what they may be struggling with. Actively listen to what your employees say. Show that you support them. Offer to help as needed.

Enhancing individual connections with your team helps build respect for you as their leader.

3. Acknowledgment of Strengths

Regularly acknowledge each employee’s strengths. Focus on a 3 to 1 ratio when sharing what each employee did well and what they could improve on. This helps provide the motivation to continue to improve their performance. It also increases employee confidence and engagement.

4. Purpose and Impact

Help your employees understand how their contributions impact the company and carry out its mission. Your employees want to know how their efforts help reach the organization’s strategic goals. This shows how your team individually and collectively impacts the business.

Providing a sense of purpose and impact for your employees helps build feelings of belonging and job satisfaction. Your team should remain proactive and engaged while moving toward success.

5. Career Development

Develop a career plan with each of your employees. This shows how they can advance within the organization.

Be sure to offer opportunities to develop the skills needed for promotions. You might do this through training, delegation, or stretch assignments. The more you help your employees grow professionally, the longer they should remain with your company.

Need Help Finding Employees?

Work with RightStone to find qualified employees to join your IT team. Talk with us today.


How to Show That Your Organization Values Diversity and Inclusion

 

The need for companies to demonstrate their prioritization of diversity and inclusion is more important than ever. Managers and other leaders need to create a work environment where employees at all levels feel valued and respected for their uniqueness and contributions.

Your employees likely differ by gender, ethnicity, age, religion, race, sexual orientation, socioeconomic status, and physical ability. This means their diverse talents, experiences, lifestyles, personalities, perspectives, opinions, family compositions, education levels, worldviews, and tenure also differ.

As a result, you need to find ways to help each of your employees add their voice and value to your team. This helps your employees feel included in decisions, opportunities, and challenges.

Choose among the following strategies to show that your company values diversity and inclusion.


Request Employee Feeback

Ask your employees for input on how effectively they feel the company values diversity and inclusion. You may want to begin this conversation in small groups or with individual employees. Make sure you include everyone during the process.

Ask difficult questions and seek honest feedback. Remind your employees that everything they say or hear is confidential. Use your findings to make any necessary changes to the company’s diversity and inclusion initiatives.

If you do not feel comfortable talking about diversity and inclusion, send your employees an anonymous survey instead. Ask questions related to specific parts of the company’s initiatives. Use the results to improve the company’s actions to increase diversity and inclusion. Resend the survey on a regular basis to assess progress in this area.

Participate in Diversity and Inclusion Training

Engage in learning how you can better promote diversity and inclusion for all employees. As a manager, you provide the foundation for the cultural environment they work in.

Take part in assessing the current environment, creating an approach, and leading the implementation of the plans to increase diversity and inclusion. Commit to the demonstration of respect for all employees within the organization every day.

Help create a sense of psychological safety for all employees. This is shown by your actions and commitments to honoring diversity and inclusion.

Encouraging employees to express who they truly are and celebrating their unique traits is part of this process. This helps increase engagement, productivity, and retention.

Celebrate Diverse Holidays

Recognize the holidays that honor your employees’ heritage. You may want to organize a luncheon where each employee brings a cultural dish to share. Perhaps you want to hold a brown bag lunch where your employees share information about their heritage or religion. Or, you could encourage your employees to decorate their work areas to promote their personal holidays.

Hire Diverse Employees

Partner with RightStone to hire the diverse IT employees your team needs to stay competitive. Reach out to us today.


What Does It Take to Manage with Transparency?

 

As a manager, employee engagement is among your top priorities. When your team members are engaged in their work, they remain productive. This increases the likelihood that your employees will reach their goals.

One of the most effective ways to increase engagement is by managing with transparency. Some of the benefits include clear expectations, better project management, and shared accountability.

When your employees understand each other’s roles in projects, they tend to help more because they understand the shared impact of their actions. Because your team members know what needs to be accomplished, they can provide solutions and take ownership of the process.

The following strategies can help you manage with transparency.


Outline Projects and Goals

Communicate your team projects and their objectives. This helps your employees understand what their role is and what they should accomplish. Based on the situation, you may want to cover the topics by an individual conversation, email, or team meeting.

Share Financial Data

Depending on the circumstances, you may want to share budgetary information about a project your employees are working on. This may include the translation of funds allotted into the project timeframe. Your employees can structure their daily tasks to stay on track and complete the project within or under budget.

Encourage Teamwork

Promote open communication among your employees as they collaborate on projects. This helps them understand the status of the project and the reasons for their next actions. Open communication also helps your employees identify and fix problems before they impact the course or cost of the project. Plus, it helps you and your employees understand the connection between tasks and the direction and progress of your team.

Provide Feedback

Let your employees know on a regular basis how they are performing. Include specific examples of what they are doing well and how they can improve. Provide the resources and support needed to implement the feedback. Your employees are likely to increase their efficiency and effectiveness when they receive honest input on their performance.

Get Help with Recruiting

Partner with RightStone to fill your IT recruitment needs. Get in touch today.


6 Ways to De-Stress at Work

 

Meetings, presentations, and deadlines are among the most common sources of stress at work. If left unchecked, your increasing stress level can lead to decreased engagement and productivity. This can result in anxiety, depression, and burnout.

These are reasons why you must learn to overcome stressful situations at work. The following strategies can help.

Choose among these six methods to decrease your stress level while at work.


1. Schedule Your Tasks

Take time each night to plan your tasks for the following day. Be sure to include your most challenging activities in the morning. You should feel rested and ready to produce during this time. Allow enough time between tasks for interruptions. Be sure to check off each task when it is completed. This helps you stay focused and complete what you need to do.

2. Organize Your Desk

Make sure everything on your desk is in its place. Keep out only what you are working on. Clear your workspace of everything else. Organize your files and documents so you can find the information you need when you need it. This saves time and reduces the stress of seeing everything else you need to work.

3. Listen to a Calming Sound

You may want to play soothing music or a quiet sound while you work. This might involve classical or instrumental music. Or, it might be the sound of waves, a campfire, or whales. Calming music or sounds help relieve tension.

4. Move Your Body

Establish a habit of walking and stretching throughout the day. This is especially important if your work involves a lot of sitting. Taking walks during your breaks and lunch hour helps clear your head and let the creativity flow. Stretching your arms and legs for 10 minutes three times a day helps you feel energized.

5. Eat at Regular Intervals

Consume healthy foods and drink water throughout the day. Your snacks may include a bowl of dry fruit, pretzels, or other non-perishable food. Regularly eating small amounts of food provides the fuel needed to work throughout the day. It also helps control your blood sugar level and mood.

6. Focus on Your Accomplishments

Pay attention to what you get done each day. This may include small steps toward the completion of a project or the attainment of a long-term goal. Emphasis on your achievements increases your confidence and helps you relax.

Find a New Job

If your efforts to de-stress do not work, it may be time to find a new IT job. Let RightStone help you find the one that best matches your goals and interests. Visit our job board today.


Positive Leaders Support Their Employees’ Mental Health

 

Having to navigate through the uncertainty caused by the coronavirus pandemic continues to take a toll on employees’ mental health. As a result, an increasing number of employees are experiencing anxiety, depression, and burnout. These mental health experiences differ according to race, economic opportunity, job type, parenting and caregiving responsibilities, and other variables.

As a manager, you need to support your employees as they face new stressors, safety concerns, and economic upheaval. The following strategies can help.

Implement these three tips to provide support for your employees’ mental health.


1. Share Your Mental Health Experiences

Because almost everyone experiences mental health concerns, openly discussing personal experiences helps to destigmatize getting help when needed. This is especially helpful when leaders share their mental health concerns and how they manage them.

Talk with your team about how you manage stress at work. If you go to a therapist, take medication, or receive professional help in another manner, let your team know. This helps normalize the discussion of mental health concerns. It also encourages your employees to get help when needed.

If you work from home, let your team know whether your kids have interrupted your video meetings or your coworkers have seen glimpses of your home. Sharing your challenges helps you appear human, relatable, and brave. This type of authentic leadership cultivates trust among your team. It also promotes employee engagement and performance.

2. Model Healthy Behaviors

Show your team that the prioritization of self-care is important. This includes setting and enforcing boundaries.

Let your employees know what you are doing to maintain your well-being. This may include taking a walk after lunch, engaging in a therapy appointment, or enjoying a staycation.

Emphasize that taking care of yourself helps prevent you from burning out. Your employees are likely to follow your example.

3. Provide Flexibility

Your needs and your employees’ needs will change as circumstances continue to change. Be sure to check in regularly with your employees. This is especially important during transitions.

Talk with your employees about any issues that come up. This may involve stressors such as finding childcare or feeling the need to work at all hours. Help problem-solve when needed.

Reiterate the norms and practices that support mental health. They include setting and enforcing boundaries and work hours.

You may want to include examples of how you modified your own work schedule to accommodate your personal needs. This might include changing your work hours to fit in childcare responsibilities.

Need to Add to Your Team?

When you need help hiring IT employees, turn to RightStone. Learn more today.