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Red Flags That Can Rise in the Hiring Process

 

You can gather significant information about a candidate by reading their resume. You can learn even more by interviewing the candidate.

Talking with candidates helps determine whether they fit the qualifications for a role. It also can indicate whether they were completely honest about the information in their application.

Uncovering a red flag when reviewing resumes or interviewing candidates may indicate a hidden issue that could be cause for concern. You might want to learn additional information before deciding how to move forward.

If you uncover any of these red flags when hiring, you may want to reconsider hiring the candidate.


Changing Fields

A candidate regularly looking for work in different industries may be a red flag. The candidate might easily get bored and not remain engaged once they adapt to their new job. Or, they might be a poor performer who does not properly contribute to organizations.

You might want to pass over this candidate when scheduling interviews. They likely would not remain with your company long-term. You probably would need to restart the hiring process once the new hire leaves.

Employment Gaps

If a candidate has lengthy gaps between jobs on their resume, there may be cause for concern. The candidate may have trouble getting along with their managers or following company policies. This can indicate the inability to properly handle conflict, show empathy, or display other important traits for success in a work environment.

Talk with the candidate about their employment gaps. Perhaps the candidate had to take a break from the workforce to handle family or personal matters. Maybe they were downsized after a merger or laid off during the coronavirus pandemic.

Find out what the candidate did during their time away from the workforce. Perhaps they picked up valuable skills by taking a class, volunteering, or engaging in other professional development. These skills could benefit the candidate’s next employer.

Lack of Work Examples

Take note if a candidate cannot answer technical or behavioral interview questions with specific examples. They might lack the education, skills, or experience required for the role.

Ask follow-up questions to gather more information. Perhaps the candidate would need to develop certain skills to carry out the job duties and responsibilities.

Consider whether the candidate could undergo additional training to reach the desired level of performance in a reasonable amount of time. If not, you may want to move on to other candidates.

Want Help with Your Hiring Process?

Let RightStone assist with your IT hiring needs. Find out more today.


How to Focus on Diversity & Inclusion in Your Recruiting Efforts

 

The more diverse and inclusive your company is, the more competitive it is. The blending of team members from different cultures, genders, and backgrounds provides greater innovation, problem-solving, and goal attainment than working with more homogenous team members. Your diverse team is better equipped to provide different viewpoints and develop unique ideas than a homogenous team. This elevates collaboration, engagement, morale, and retention. These are reasons why diversity and inclusion need to be priorities within your organization.

Implement these tips to make your recruitment process more diverse and inclusive.


Focus on Your Leadership Demographics

Analyze the leaders occupying the top roles in your organization. Determine whether they reflect the demographics of the communities you serve. Include what your leaders’ succession planning pipeline looks like. Think about whether this involves women and people of color. You want to hire and promote employees in these two groups to line roles and executive positions as much as possible.

The more women and people of color you have in revenue-generating and decision-making roles, the more your company will attract and retain diverse candidates. Offering employee resource programs and other sources of support for these groups increases your level of inclusivity.

Reduce Unconscious Biases

Train everyone involved in your hiring process to uncover and modify their hidden aversions to specific types of candidates. These biases mostly are shaped by individual experiences and typically result in wrong assumptions.

For instance, use gender-neutral language in your job descriptions. This includes the omission of words such as “supportive” or “aggressive.” The former tends to attract more female candidates, whereas the latter tends to attract more male candidates. Avoiding gendered words typically attracts a more balanced number of female and male applicants to your job openings.

Include in your job description only the necessary skills and qualifications for the role. Whereas women typically apply for a position they feel 100% qualified for, men typically apply for a job they feel 70% qualified for. Listing only the most important skills and qualifications increases the balance of female and male applicants for your position.

Eliminate the names, schools attended, and other personally identifying information on the resumes you receive. This causes your hiring team to focus on the skills, experience, and qualifications of your applicants when deciding who to interview. Women and people of color are more likely to be contacted and potentially hired by your organization, which increases diversity.

Emphasize Your Employee Resource Groups

Include throughout your recruitment process information about the resources you provide to support your employees. Details about your employee resource groups (ERGs) and other inclusivity programs show you care about your team members from all backgrounds. Knowing that all employees are valued members of your organization helps attract and retain diverse talent.

Want More Diverse IT Candidates?

RightStone has IT professionals of different backgrounds ready to fill your business needs. Contact us today.


Warning Signs Your Top Candidate Isn’t All They Say They Are

 

Like many employers, you may be having difficulty hiring the best talent. As a result, you might feel inclined to hire your top candidate after reading their resume and scheduling an interview. However, you need to take the time to make sure the candidate is exactly as good as they say they are. Although they may seem like a great match on the surface, you need to uncover additional information to validate their claims.

Discover some steps you can take to determine whether your best candidate truly is the right one to add to your team.


Not Sharing Specific Contributions

Your top candidate should give concrete examples of their individual contributions and those of their team members to complete projects. You need this type of information to learn more about the candidate’s role in a project and how it fits with the team dynamics.

The candidate also should talk about other details relating to their current job or the job they want. Otherwise, they may lack the skills and qualifications needed to complete the work. Think twice about hiring this candidate.

Hesitation to Provide Work Samples

Your top candidate should be happy to show you examples of what they accomplished in previous roles. This demonstrates the value they can provide for your own organization.

If the candidate hesitates to participate in a technical interview, it may be because they lack the core skills necessary to carry out the job responsibilities. The candidate may not want to admit that they cannot complete a skills test within the allotted time. This likely is not the right candidate to hire.

Lack of Interest in Learning

Your top candidate should be eager to participate in ongoing learning and development opportunities. This lets them develop new skills and qualify for additional opportunities for career advancement.

A candidate who believes they already know all that they need to likely will be stagnant in a role. Disinterest in improving their abilities means a lack of growth for your organization. This is not a candidate you want to add to your team.

Not Asking Questions

Your top candidate should be asking questions throughout the interview. This shows they are engaged in the conversation and curious to know more about the position and company.  The more information the candidate receives, the better they can determine whether the job is a good match for them.

Not asking questions signals disinterest in the discussion, job, and organization. Since it is unlikely that every topic was covered during the interview, the candidate should want to know more about at least one issue that came up during the talk. You likely should not hire this candidate.

Want Help with Interviewing?

Work with RightStone to fill your hiring needs. Contact us today.


6 Ways to Attract Quality Applicants

 

Like many employers, you may have open positions with few applicants. Or, the applicants you have may not be qualified for the roles. Because you cannot have these jobs remain open, you need to alter your approach to the recruitment process to get better results.

Implement these six tips to attract higher-quality candidates to your job openings.


1. Build Your Employer Brand

Enhance your company’s reputation as a great place to work. For instance, use your careers page to show your mission, vision, and values. Include employee photos, videos, stories, and testimonials. Also, include information about your benefits and opportunities for growth. Additionally, encourage your team members to share their stories on employer review sites. Showing what it is like to work for you can increase interest in applying with your company.

2. Encourage Employee Referrals

Emphasize the importance of your team members referring people they know to your organization. The referrals are likely to fit with company culture, stay productive, and remain long-term with your company. Be sure you reward your employees whose referrals stay for a set time.

3. Recruit from Customized Job Boards

Post your openings on job boards other than the usual ones. You should get more qualified candidates that convert to hires at a higher rate. These sources may include industry-specific job boards, local or community message boards, university job boards, and Craigslist.

4. Increase Your Salaries

Candidates want to receive competitive compensation for their time and talents. This is why offering salaries on the higher end of the range is important. Include the job title, years of experience, skills, qualifications, geographic location, and other relevant information when researching an appropriate salary to offer.

5. Optimize Your Application Process

Your application process needs to be fast and transparent. This includes easy submission of cover letters and resumes through your company website, ongoing notifications of application status, and details of what the next step is. It also involves email reminders of job interviews, chatbots to answer questions, and quick responses to candidate messages.

6. Make Fast Hiring Decisions

Your hiring decisions need to be made as quickly as possible. Because the best talent typically is off the market within 10 days, you must let them know soon after an interview whether they are chosen to advance in the process or receive a job offer. As a result, you need to talk with your hiring team to gather feedback and compare candidates to determine which should advance or be asked to join your team.

Need Help Filling Your IT Roles?

Work with a recruiter from RightStone to source and hire for your hard-to-fill IT positions. Reach out to us today.


Improve Communication During the Application Process

 

Effective communication throughout your job application process is important. It shows respect and appreciation for your candidates and tracks the activity related to their applications. Regular communication also keeps you and the other staff members involved in the hiring process informed about the status of open roles. Plus, it reduces the number of phone calls about which stage candidates’ applications are at. These are reasons why you need to provide ongoing communication with all candidates.

Implement these tips to enhance communication throughout your application process.


1. Thank Candidates for Their Application

Send an automated, customized email to let each candidate know you received their application. For candidates who begin an application but do not submit it, send an email reminding them to finish it. This should increase the number of completed applications you receive.

2. Let Candidates Know Their Status

Keep each candidate informed about where they are in the application process. This may include “application reviewed,” “interview scheduled,” or “hired.” Candidates want to see that their applications are under real consideration. They also want to know whether they are moving forward in the process. Otherwise, the candidates are likely to apply for jobs elsewhere.

3. Notify Candidates Who Are No Longer Being Considered

Let a candidate know if they will not be contacted for an interview. You may want to send an email with a “not qualified” or “not selected” status to share your determination about their application. This provides resolution and lets the candidate know when they can reapply.

4. Schedule Job Interviews

Email each candidate you would like to interview. Include your online schedule manager to communicate the available times. The candidates and you can receive calendar reminders and reschedule if needed. This helps you keep track of your interviews.

5. Send Job Offer Letters

Use email to extend a written job offer to the candidates you choose. The software should be able to personalize and modify each contract and track and record the information. Then, you know the status of each new hire and can help them transition to employees.

Are You in Need of IT Professionals?

Partner with RightStone to hire the IT staff you need to reach your business goals. Contact us today.


Redeeming a Bad Hire – What to Do When You Hire the Wrong Person

As HR professionals, you look for the holy grail in candidates: the candidate with the right background and who will also fit naturally into the company’s culture. 

To get there, you’ll sort through candidates with the experience but who won’t thrive at the company and those candidates who will win over all their colleagues but don’t have the skills needed to fulfill the organizational strategy.

Every hiring manager will hire the wrong person at some point. It’s what you do after you realize your mistake that counts.

Three Tips for Redeeming A Bad Hire

Don’t Fire Them Just Yet

The simplest solution to a poorly-performing new hire is to fire the employee. While simple, it’s rarely the right choice.

If your hire fits into the company culture and is a competent worker, then it’s a much better use of your resources to figure out how to support that employee. You might invest in upskilling, further education, or even transitioning them to a different role or team. But it’s rarely prudent to sever the relationship. With a little thought, they can repay the investment and be a real benefit to the company.

In the event the employee is tough to redeem both culturally and professionally, then it may be smart to part ways.

Trust your gut and once you make a decision, act on it.

Work with the New Hire to Play to Their Strengths

When you decide to transition the new employee, it’s important to work with them. If they aren’t a fit for their current role, then they probably know it.

Now is the time to decide whether to invest in their current role or transition them to a role where they will add more value. You can’t do this without working directly with the hire.

Talk to the new employee about what they think their strengths and weaknesses are. They may be able for their role with some skill development. Or you may find their woes are the result of a missed step in onboarding.

Use this knowledge to help the employee embrace their strengths.

Rethink Your Recruitment Process

Everyone makes a bad hire at least once, but if you find yourself in the position repeatedly, then there’s likely something awry in your hiring process.

Reassess everything from the job description to the onboarding process to look for weaknesses. Ask company leadership and direct managers for their input in the process. If you still face a loss, get outside help.

Looking for Help Finding the Right Candidate? Contact Us!

Are you struggling to place the right candidate? Let RightStone help. Our RightStone 360 process uses quality control checks at every part of the engagement to place qualified consultants with the right role every time.


4 Reasons Why You Should Consider Hiring Temp Workers

Many hiring managers think they know the value temp workers provide. Some believe that temps are a thing of the past. In reality, temp workers are a core part of the U.S. workforce that may even be underutilized. 

Temp workers offer valuable skills, almost on-demand, and they do so without slowing down your business. The story of temp workers in the U.S. is a long one, and these essential employees have shaped the American workforce for the better in surprising ways. Do you need to scale your team? Here’s why you should consider hiring temp workers.  

Scale Up During Your Busy Season 

Whether you’re a ‘seasonal business’ or not, your industry likely goes through predictable peak periods where your teams are run off their feet. 

Hiring temporary workers helps you meet your needs during peak periods without worrying about paying the bills during your slower months. 

For example, you might choose to scale up before the holidays as clients prepare their sites for the season’s traffic. 

Get the Talent You Need During Short-Term Projects 

Do you have new or occasional clients who have unique needs? Taking on specialty projects requires an employee who offers those skills. But few can afford to hire these team members as permanent employees. 

Using temporary or contract workers means you can get the skills you need when you need them without worrying about finding something for them to do 365 days a year. 

Introduce Employees to Your Company on a Trial Basis 

More and more employers hire based on culture and personality rather than skills. Screening for culture isn’t easy. Moreover, even if you think the candidate is a great fit, they may decide the job isn’t for them a few months down the line. All of a sudden, you need to start the process over. 

Choosing the temp-to-hire route allows you to bring on new team members to experience the culture for themselves. The contract gives both of you an out at the end of the working relationship, which saves you from re-hiring a few weeks or months down the road. 

Save Money on Hiring 

Hiring a new employee is expensive. Back in 2015, Deloitte said the average company spent $3,500 on hiring a new employee. Given the talent shortage in IT and other industries and increase costs, you can expect it to be higher in 2020-2021. 

Working with contract employees saves your team from spending resources and productivity on finding one employee and gets you the talent you need faster. 

Ready to expand your team?

At RightStone, we know how vital temporary employees are in IT. We’ve helped change the game. Get in touch to learn more about how we place candidates with the skills and personality to help your business succeed. 


Ready to Expand Your Team? 3 Signs It’s Time to Hire

As a business owner, you know that when you hire is as important as who you are. Adding a new employee too early or too late could derail even your best-laid plans. How do you know when it’s time to take the leap and put out the ad? These are the three signs it’s time to find a new helping hand. 

You’re Missing Out on New Opportunities 

You know you’re ready to grow your business, and prospective clients want to join in on the fun. However, you can’t find time in your production schedule or calendar to bring on a new client much less serve them well. So, you have to let them go, essentially handing their business to your competition on a silver platter. 

Missing out on new opportunities is a classic sign you need to hire. A new member of staff costs money, but they help your current team add value to every account and enable you to take on new ones. 

Your Top Performers Struggle to Meet Deadlines 

Everyone misses a deadline once in a while. However, when you reach a point where you’re paying overtime hours and your team still can’t pick up the speed on their turnaround times, then they may need the extra help. 

Hiring an extra pair of hands takes work off everyone’s plates so they can get the job done on time. 

You Need to Pitch In Every Day 

As a leader, you have a lot on your plate — like the fate of your business. You need to focus on big picture goals and management. If you’re not at the helm of your company, it doesn’t take long for a business to go off-course. Once it does, it could take months to right it again. 

While every leader should get involved in the day-to-day work, it shouldn’t dominate your schedule. Your team needs you at the helm, steering the ship. 

If you find yourself rolling up your sleeves and doing the legwork more often than not, then you could be in need of a new employee. 

Do You Recognize These Signs? 

Hiring strategically has as much to do with the timing as it does the candidate. If you are turning away business, watching deadlines fly by, and find yourself in the weeds, then you likely need to hire ASAP. 

Are you on the hunt for an extra pair of hands? RightStone can help. Get in touch to learn how the RighStone 360 process can help you get the candidates who will grow your business. 


How to Ask Interview Questions that Help You Uncover the Character of a Job Seeker

Every employer understands that the interview is a critically important stage in the course of the recruitment process. By building a successful interview strategy, employers are much more likely to gain a clear and reliable picture of a candidate’s unique strengths, weaknesses, and career goals. A poorly-defined or underprepared strategy, on the other hand, can often lead employers to miss a golden hiring opportunity or, conversely, to hire someone who is unfit for the role.

So what does an ideal interview strategy for employers actually look like?

Asking questions that are designed to get a sense of a candidate’s technical skills and professional background is obviously vitally important. That said, those questions should not take up the entire interview. In addition to probing a candidate for his or her particular technical skills, it’s equally important for interviewers to ask questions aimed at uncovering a candidate’s unique personality and character traits. This distinction – between technical expertise and characterological strength – is often referred to as “hard skills” versus “soft skills”.

Here are some examples of interview questions that will help you to gain a better sense of a candidate’s personality, character, and interpersonal abilities:

  • Do you prefer to work alone or within a group setting? Can you explain why?

 

  • Tell me about a time that you experienced conflict with a coworker. What happened, and how did you go about resolving it?

 

  • What are your greatest passions?

 

  • What are the activities, hobbies, or pastimes that you engage in while you’re not at work?

 

  • What adjectives would your best friend use to describe you?

 

  • Who is your greatest professional influence or inspiration? Why?

 

  • Is there a book that you would recommend to someone working in this role? Why? What were the major lessons that you gleaned from reading it?

 

  • Tell me about a time that you experienced failure at a past job. What did you learn from that experience?

At the end of the day, employers should be seeking to build a comprehensive picture of a candidate during the interview process. By balancing your “hard skill” interview questions with questions that are geared towards building a picture of a candidate’s unique character, you’ll be much more likely to find someone who’s the right fit not only for the role but also for the broader culture of your workplace.

If you’re ready to connect with talented candidates who will be a perfect match for your organization, contact us today!


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