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Reducing Bias in the Hiring Process

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Biases in your hiring process impact the diversity of your workforce. These conscious or unconscious beliefs cause certain candidates to be hired rather than others who may be more successful in a role.

Your employees’ diversity impacts their creativity, innovation, and productivity. This affects your company’s bottom line, reputation, and competitive edge.

As a result, taking steps to reduce biases in hiring is in your best interest. The following suggestions can help.

Implement these tips to minimize bias in your hiring process.

Educate Your Hiring Team

Train your hiring team on unconscious biases. This includes unfairly treating a candidate because of their race, skin color, or national origin. It also involves bringing aboard a candidate because their background, beliefs, and interests are similar to the decision-makers’.

  • Identifying unconscious biases helps your hiring team understand how their perspectives impact hiring decisions and workforce diversity.
  • Include what to look for and what to avoid during interviews.
  • Hold your hiring team accountable for minimizing bias in their hiring decisions.

Update Your Job Descriptions

Your job descriptions need to be as inclusive as possible to increase diversity in your candidate pools.

  • Include gender-neutral language.
  • Use a clear job title, such as “Application Developer” or “Data Analyst,” to attract the right candidates.
  • List only the three to five necessary qualifications to perform the work to increase the number of females and people of color who apply.
  • Mention any accommodations that can be made for candidates with wheelchairs or special needs.
  • Use HR software to uncover other biases involving race, age, physical ability, or other protected classes.

Require Skill Tests

Testing for the necessary IT skills lets you compare candidates based on their performance rather than personal characteristics. This indicates whether a candidate would be successful with your company.

Conduct Structured Interviews

Ask the same questions in the same order for the candidates interviewing for a role. This provides an objective foundation to evaluate candidates.

  • Use a rubric to score the answers from 1 to 5.
  • Encourage your hiring team to take notes on each candidate’s answers.
  • Discuss your team’s findings to make a hiring decision.

Get Help with Hiring

Let RightStone help add IT professionals to your team. Reach out to us today.

Red Flags That Can Rise in the Hiring Process

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You can gather significant information about a candidate by reading their resume. You can learn even more by interviewing the candidate.

Talking with candidates helps determine whether they fit the qualifications for a role. It also can indicate whether they were completely honest about the information in their application.

Uncovering a red flag when reviewing resumes or interviewing candidates may indicate a hidden issue that could be cause for concern. You might want to learn additional information before deciding how to move forward.

If you uncover any of these red flags when hiring, you may want to reconsider hiring the candidate.

Changing Fields

A candidate regularly looking for work in different industries may be a red flag. The candidate might easily get bored and not remain engaged once they adapt to their new job. Or, they might be a poor performer who does not properly contribute to organizations.

You might want to pass over this candidate when scheduling interviews. They likely would not remain with your company long-term. You probably would need to restart the hiring process once the new hire leaves.

Employment Gaps

If a candidate has lengthy gaps between jobs on their resume, there may be cause for concern. The candidate may have trouble getting along with their managers or following company policies. This can indicate the inability to properly handle conflict, show empathy, or display other important traits for success in a work environment.

Talk with the candidate about their employment gaps. Perhaps the candidate had to take a break from the workforce to handle family or personal matters. Maybe they were downsized after a merger or laid off during the coronavirus pandemic.

Find out what the candidate did during their time away from the workforce. Perhaps they picked up valuable skills by taking a class, volunteering, or engaging in other professional development. These skills could benefit the candidate’s next employer.

Lack of Work Examples

Take note if a candidate cannot answer technical or behavioral interview questions with specific examples. They might lack the education, skills, or experience required for the role.

Ask follow-up questions to gather more information. Perhaps the candidate would need to develop certain skills to carry out the job duties and responsibilities.

Consider whether the candidate could undergo additional training to reach the desired level of performance in a reasonable amount of time. If not, you may want to move on to other candidates.

Want Help with Your Hiring Process?

Let RightStone assist with your IT hiring needs. Find out more today.

Warning Signs Your Top Candidate Isn’t All They Say They Are

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Like many employers, you may be having difficulty hiring the best talent. As a result, you might feel inclined to hire your top candidate after reading their resume and scheduling an interview. However, you need to take the time to make sure the candidate is exactly as good as they say they are. Although they may seem like a great match on the surface, you need to uncover additional information to validate their claims.

Discover some steps you can take to determine whether your best candidate truly is the right one to add to your team.

Not Sharing Specific Contributions

Your top candidate should give concrete examples of their individual contributions and those of their team members to complete projects. You need this type of information to learn more about the candidate’s role in a project and how it fits with the team dynamics.

The candidate also should talk about other details relating to their current job or the job they want. Otherwise, they may lack the skills and qualifications needed to complete the work. Think twice about hiring this candidate.

Hesitation to Provide Work Samples

Your top candidate should be happy to show you examples of what they accomplished in previous roles. This demonstrates the value they can provide for your own organization.

If the candidate hesitates to participate in a technical interview, it may be because they lack the core skills necessary to carry out the job responsibilities. The candidate may not want to admit that they cannot complete a skills test within the allotted time. This likely is not the right candidate to hire.

Lack of Interest in Learning

Your top candidate should be eager to participate in ongoing learning and development opportunities. This lets them develop new skills and qualify for additional opportunities for career advancement.

A candidate who believes they already know all that they need to likely will be stagnant in a role. Disinterest in improving their abilities means a lack of growth for your organization. This is not a candidate you want to add to your team.

Not Asking Questions

Your top candidate should be asking questions throughout the interview. This shows they are engaged in the conversation and curious to know more about the position and company.  The more information the candidate receives, the better they can determine whether the job is a good match for them.

Not asking questions signals disinterest in the discussion, job, and organization. Since it is unlikely that every topic was covered during the interview, the candidate should want to know more about at least one issue that came up during the talk. You likely should not hire this candidate.

Want Help with Interviewing?

Work with RightStone to fill your hiring needs. Contact us today.

Looking Beyond the Resume – The Benefits of Hiring an Underqualified Candidate

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In your quest to find the best candidate for your role, you likely have a long list of boxes to tick. There are certifications, education, and technical skills that your candidate needs to do the job well. Or are there?

Sometimes, finding the right candidate means looking beyond the resume and worrying less about qualifications. What are the benefits of hiring an underqualified candidate? They could add far more to your organization than you think.

They Automatically Push Beyond Their Limits

Someone who applied for a job that they aren’t technically qualified for may not have the technical skillset you desire. But they do have a skill you can’t teach: the desire to reach beyond themselves and push their own limits.

Finding employees who want to learn and grow in their field is far more valuable than finding someone who ticks all the boxes but enjoys the comfort of staying at the same level. A candidate who has been in the same role and held the same responsibilities for years may not be willing to grow with your company!

They Are Inherently Trainable

When you have a candidate who comes in and requires some additional skills, you have a unique opportunity: you get to mold them in a way you can’t with fully-trained ‘qualified’ candidates.

Having the opportunity to train them according to the latest information and your organizational processes will help them fit in quickly. It will also attract hungry learners looking for opportunities that they may not have had at their last place of employment.

Plus, as too many managers know, it’s far easier to teach an employee new skills than to help them un-learn old or incorrect ways of working. When someone “isn’t qualified” they don’t have giant egos or bad habits.

They Often Bring Unique Skill Sets

In today’s world, workers change jobs every 4.2 years. In some cases, they don’t just leave for a promotion: they go for an entire career change.

Career-change candidates are invaluable. They have experience in the job-market, a foundation of core training, and often unique skill sets picked up from other roles or careers.

It’s not just the soft skills they bring. They also have technical skills that may translate or inform their work and a valuable outsider’s perspective that allows them to use them.

Unqualified Candidates Add Value to Teams

Every job post comes with a list of duties and responsibilities and skills required to perform them. There’s no need to pass on the resumes that don’t quite tick all the boxes. Underqualified candidates often possess other value-adding qualities that may be what your organization needs to take the next steps.

Are you looking for that valuable ‘unqualified’ candidate for your IT role? Get in touch to learn how the RIghtStone 360 process places the right fight every time.